Shipping & Returns
All under 18 year olds must have their parent/guardians approval in order to order from Kajsa Cramer Home. All products remain as property of Kajsa Cramer Home until full payment has been made. We reserve ourselves for any eventual fault in printing on the site. Due to the digital format of photographs we can not grant that the pictures are exactly reflecting the real products. All prices include 25% Swedish VAT. For orders from countries outside the EU, the sum to pay will include Swedish VAT. Local VAT and import customs may have to be paid in your own country if applicable.
You can pay with PayPal, Visa, American Express or MasterCard. No fee is charged for card payments.
Orders within Sweden usually take 3-5 working days to arrive, orders outside of Sweden take around 4-8 working days. We reserve the right over the order until final sale. If only some of the products from your order are on stock we will inform you and ship those products. Full refund if you wish to cancel the order before shipment. Make sure the contact details are correct. If an order is returned due to wrong contact information then the customer is responsible for any additional shipping payments.
Shipment within Sweden costs 65 SEK, orders over 1000 SEK free shipping.
Orders within Europe have a 165 SEK shipment charge, and for International orders it is 380 SEK. We ship via Posten, Schenker, UPS or DHL. You will be informed via a text message or email when your package has arrived. International orders are shipped via UPS or DHL.
Returns and exchanges
You have the right to return orders within 14 days from receiving the order, given that the products are unused and in original condition, Prints excluded. If you want to return or exchange an order you are responsible for any shipment costs. Full refund if the product we sent you is faulty, damaged or the wrong product, including the freight cost. We follow the Consumer and the Consumer Complaints Board recommendations. If you want to return something please contact us at firstname.lastname@example.org we will help you. Please note that it is your responsibility that the product returns to us.